Getting Started
RupeeCircle offers unsecured personal or business loans at low costs tailored to your financial situation. Save yourself the trip to the bank and simply apply for loans for your dream car, debt consolidation or to pay medical bills and so on.
With RupeeCircle, you can apply for the loan from the comfort of your own home. The money will usually arrive in your bank account in just a few days. The RupeeCircle process is quick and simple.
RupeeCircle is a right place to get loans for multiple reasons:
- Affordable loans – Get personal loans at interest rates as low as 11.99%. Our innovative peer-to-peer model means your loan will often be much cheaper than those offered by traditional financial institutions
- Quick & Easy– No need to wait in long queues at the bank. Our efficient technology and processes reviews and approves a loan within 2-3 working days.
- Secure Process - At RupeeCircle, we understand your privacy & confidentiality. We have strict safety standards to keep your data protected and confidential at all times through our secured systems.
- No pre-payment charges - At RupeeCircle, our loans are very flexible and the borrowers can pre-pay the loans at their own convenience without any charges provided 3 EMIs have been paid.
- Fair & Transparent -We are fair and transparent with all our fees and charges. We charge borrowers a minimal fee for the service.
The money you borrow is funded by different lenders and not from banks. We have an excellent Customer Service team to help you. Please call on 02245301719 for any query
A RupeeCircle borrowers need to be:
- An Individual
- An Indian Resident
- At least 18 years old
- Have a valid Govt. issued ID proof (PAN card, Aadhar card, Passport)
- Have a valid Indian bank account
- Monthly regular income to ensure the repayment of the loan
To register as a borrower on Rupee Circle you need to submit the below-mentioned documents:
- Pan Card
- Driving Licence/Passport/Aadhar Card/Voter ID
- Last three month salary slips
- Last six month salary account statement
- Passport Size photograph.
- Electricity bills (In case you are staying at rental premises, you also need to submit a rent agreement copy along with electricity bill).
You can get a loan for Home Renovation, Credit Card Payment, Debt Consolidation, Life event, Vacation, Medical Expenses or for any other personal need.
Rupee Circle loan amount ranges from Rs. 25,000/- to up to Rs. 5,00,000/- for personal loans. Please note that the loan amount should be in multiple of Rs. 5,000.
The maximum loan amount for any borrower is determined by the Rupee Circle credit score model.
In limited instances, the maximum loan amount may differ due to constraints based on other variables.
Interest rates are suggested to each borrower by an automated credit appraisal system that uses the personal and financial information provided by borrowers to risk-assess and understand the strength of their credit profile. The interest rate thus assigned ranges from 12% to 30%.
Currently, borrowers can borrow loans for 3, 6, 9, 12, 15, 18, 21 or 24 months.
No. Loans on the Rupee Circle platform are unsecured and without any collateral.
Yes, you can have a co-applicant for a loan. A co-applicant has to be a blood relation to the main applicant who agrees to be a part of the loan agreement along with the borrower. The co-applicant will have rights and obligations similar to that of the borrower.
Though it is optional to have a co-applicant, it is generally recommended by RupeeCircle to have a co-borrower as it may result in better interest rates, higher borrowing limit and better credit profile.
In normal cases, a borrower gets a loan in 7-10 days after the approval and listing in the Rupee Circle market place.
Borrowers who have demonstrated a reliable track record of on-time repayments may be eligible to apply for a top-up loan. This loan will be an entirely new loan that will repay your existing Rupee Circle loan. Please contact us on 02245301719 for more information.
A fixed registration fee of Rs. 500 is charged from each borrower at the time of registration. RupeeCircle charges these fees as its in-house credit team carefully risk assess each borrower profile which involves cost, time and effort. Registration fee is a one-time fees paid by the user and it is non-refundable.
Once the loan is ready for disbursal, we charge borrowers a one-time processing fee (1.50% - 5%) of the loan amount or Rs. 1500 (whichever is higher) and applicable taxes (GST 18%).
The exact fee depends on the loan amount and the borrowers risk grade and will be deducted straight from the loan amount before it is paid into your account.
Please refer to the 'Rate & Fees' page for a complete overview of all fees on Rupee Circle borrower page
RupeeCircle has developed a proprietary Credit Rating Score Model which incorporates a number of parameters such as credit history, financial ability & stability, social and other behavioural patterns of the borrower. We use more than 200+ data points of personal & financial information and documents provided by the borrowers to evaluate the borrower.
Based on the detailed analysis, RupeeCircle in-house Credit team assigns a risk category (RupeeCircle Risk Grades) from A – F, A being the category with the strongest credit profile and F being the weakest, and provides Interest Rate as per the risk grades along with a Report for each of the loans listed on the RupeeCircle Market place.
This acts as a benchmark for the investors to understand risks associated with each of the loans. Potential investors use RupeeCircle Risk Grades to help them to decide which listings to commit their funds.
Borrowers have the option to choose 1st, 5th, 10th or 15th day of every month as their repayment date for the EMI. Interest on your borrower loan begins to accrue based on the date on which your loan is funded.
For Example: If a loan is funded on 10th Jan, 2018, EMI will start from Feb, 2018. If a loan is funded on 20th Jan, 2018, EMI will start from March, 2018.
Once we have received your application, we aim to give you a lending decision within 1 working day. Please check your emails (also your spam folder) and keep your phone handy to make sure we can contact you. If you still haven’t heard back from us, please contact us on 02245301719 and we’ll be happy to check the progress of your application.
We care about your identity. Your identity (email, mobile no. and photo) is protected and not visible to any member of the portal. Your name will be shared with your lender at the time of signing the agreement.
Application
It only takes a few minutes to register as a borrower on RupeeCircle website. Follow the step by step process as instructed by filling the basic information, pay registration fees and upload required documents. Once registration is done, RupeeCircle Risk Assessment team will verify, credit-check and risk-assess your profile. If qualified, your loan will be approved and once you agree to the final offered loan amount, your loan will be listed on our Marketplace.
After listing your loan, it generally takes 7 – 10 days to fund your loan. From your RupeeCircle account, you can easily keep track of your loan's financing status and see exactly the % of the loan amount been funded. Once the loan is 100 % funded and legal agreement signed, loan amount will be disbursed in your Bank account.
Your RupeeCircle account guides you through the whole loan application process and also acts as the central hub for all the information about your loan. If your loan is still in the funding phase, your RupeeCircle account allows you to easily keep a track of the funding status and see exactly how many investors have supported your loan requirement so far. Once your loan has been fully funded and approved you will be able to access your payment schedule from your RupeeCircle account
A listing is your request for a loan. Your listing will be displayed for investors to view. Not all listings become loans. For example, some listings don’t get enough investors and some borrowers withdraw their listings midway through the listing process. You will receive a loan if investors commit a sufficient amount of funds to your loan and your information has passed the verification process, as needed.
As long as your loan is listed on the Marketplace and not 100% funded, you can change your loan tenure by contacting our Customer Support Service via Email at support@rupeecircle .com. However you cannot change your loan tenure once your loan is 100% funded.
You can view the progress of the verification through your RupeeCircle account. The latest status of your loan application with every verification step can be viewed on your RupeeCircle. As soon as the verification process is completed and loan approved, final loan offer will be displayed for you to accept the offer.
In line with the data protection agreement, as a credit provider Rupee Circle is obliged to transfer certain information to our partner Credit Bureau. However, this only applies once you have signed your loan agreement.
Whether or not we approve your loan on the RupeeCircle platform depends on several factors like your ability to pay back, financial track records, CIBIL score, employment status etc.
Another important factor is the ratio of your requested loan amount to your net income and your expenses (lower ratios are more desirable).
We adhere to a strict Credit Policy that assesses borrowers' ability to pay back their loans. We review a number of factors in your application that collectively build a picture of your statistical likelihood of default.
While we cannot disclose the full detail of those checks, they include factors such as your ability to meet monthly payments based on an assessment of your income; any previous failure to meet financial commitments; inconsistencies between the information provided and that recovered from background checks; and credit history issues including prior defaults or insolvencies.
If you believe that you may have been declined in error and that none of these factors applies in your case and that you have income capacity to ensure the loan is affordable, please contact our support team at support@rupeecircle.com
Listing
A good listing should answer the following questions in investors’ minds:
- Have you historically repaid your debts?
- Why do you want this loan?
- What is your risk profile?
Other Queries
Yes, you can cancel/withdraw your loan listing from the Rupee Circle marketplace at any time before the disbursement of loan.
No, you cannot change your loan amount once you have filled your loan requirement form. You will receive a call from Rupee Circle on the loan amount approved and also the final offer will be displayed in your login page for you to accept.
If your borrower listing runs out of time and has not yet received investments sufficient to fund the loan, no loan will be made. If you want to try again, you can create a new listing at no charge.
The disbursal process starts only after the borrower has paid the processing fees, signed the loan agreement and provided the Post Dated Cheques, National Automated Clearing House Mandate and any other documents required. This process is driven by borrower interest. Post this process funds are transferred from Investor’s escrow account to the borrower’s bank account within 12-24 hours. Thus, the entire disbursal process takes 24-48 hours.
No, currently it is not possible to have more than one Rupee Circle loan.
Repayment
Repayments are equated in monthly installments calculated using the reducing balance method. Your installment per month will remain the same throughout the tenure of your loan. The first installment may be different depending on the date of disbursal.
An EMI or an equated monthly installment is a fixed payment amount made by a borrower to a lender at a specified date each calendar month. EMI are used to pay off both interest and principal each month so that over a period of time, the loan is paid off in full.
Borrowers have the option to choose 1st, 5th, 10th or 15th day of every month as their repayment date for the EMI. Interest on your borrower loan begins to accrue based on the date on which your loan is funded.
For Example: If a loan is funded on 10th Jan, 2017, EMI will start from Feb, 2017. If a loan is funded on 20th Jan, 2017, EMI will start from March, 2017.
Go to “Accounts,” and click “Add a bank account” and follow the step-by-step process. As with all new bank accounts, you’ll have to verify that you are the true account owner. Once your account is verified, click “Edit primary accounts,” and switch your primary bank account to this new bank account. You may now remove your old bank account, and payments going forward will be taken from your new bank account (now your new “primary account”).
Alternatively, you can mail your relationship manager at support@rupeecircle.com
Yes, you always have the option to repay your loan before the agreed date, without any extra fee. To protect lender’s interest, pre-closure of loan can be done after 3 months from the disbursal of the loan without any additional charges. This allows you to flexibly adapt your finances to your personal situation.
Yes. If you are going to make a partial prepayment or pay off the total amount of your loan, go to “My Account > Borrowing” and click “Make Payment.” There is never a fee for making prepayments or paying off your loan early. If you are paying off your loan in full, the principal balance along with any interest accrued to the date on which the payment will be initiated (which may be one or more days in the future), will be added together to determine the amount required to pay off the loan.
Yes, it is possible to change your EMI payment due date. Borrowers have to pay a fee of Rs. 250 to make the changes.
The automatic monthly Automated Clearing House or bank draft payment is always for the same amount. You can make an extra manual payment to pay down your borrower loan or pay off your loan in full. There are no prepayment fees. Make your payment by going to “My account > Borrowing” and clicking “Make Payment.”
If you are late in paying your EMI, your loan is considered delinquent and failed payment & late fees may be levied.
Each month, your monthly loan payment is automatically withdrawn from your bank account. If you receive an email from RupeeCircle that your payment failed, it implies that your account has insufficient funds or that the bank account on file at RupeeCircle is out of date or incorrect.
In either case, you will need to pay a failed payment fee and can fix the problem with no further penalty by making a manual payment before you are 15 days past due.
If your bank account information is out of date, be sure to add a new bank account first. If you can’t make a payment, RupeeCircle will follow the delinquency schedule. Please note that at all times interest continues to accrue on the principal balance of your loan.
Borrowers are morally and legally obliged to pay all dues in a timely manner. In case the EMI is not paid on the scheduled time, applicable charges will be levied to the borrower.
A borrower can make all the payment to investors by Cheque, NEFT, Demand Draft and Cash.
Investor
The registered investors have access to only selective personal information and not all information that you provide while applying for loan.
General
You must still make your loan repayments in full. In order to protect our customers in the very unlikely event that RupeeCircle ceases to exist we have an agreement with a backup services provider. The backup services provider would step in to manage the remaining loan agreements to maturity and ensure that all loan repayments continue to be made to our lenders as planned.
First Things First
- High returns - RupeeCircle provides you the opportunity to invest in high return loans through which you can earn estimated average returns up to 24% per annum.
- High Quality Investment – Invest in credit-worthy borrowers as each loan application undergoes strict underwriting and verification process to achieve high quality of investments providing higher returns.
- Earn Monthly Income - By investing through RupeeCircle, you can enjoy returns every month through EMIs, providing you the golden opportunity to invest your additional earnings again to achieve benefits of compounding.
- Risk Diversification - RupeeCircle Market place gives you opportunity to crowd lend to a borrower. So you can lend small amounts to many borrowers and diversify your portfolio. You can further diversify based on borrower’s grade, interest rate, type of loan, loan tenure etc.
- Easy Reinvesting – You can either let the monthly EMI cash flow go to your bank account or retain it in your RupeeCircle account and reinvest that cash by lending to more borrowers. This facility lets you earn from the power of compounding.
- Exit option - An Investor can list his entire portfolio or specific loans that he wishes to sell in the secondary marketplace and get early exit to his investment.
- Hassle free, Transparent, and Secure - At RupeeCircle, we use cutting edge technology to operate an online platform that connects people who need a loan with people who have money to lend. Users interested in a loan can submit an application, while investors can select in which loan to invest and earn monthly returns. The entire process is online, secured and transparent.
RupeeCircle connects credit-worthy borrowers seeking loans with investors looking to earn higher returns on their investments. Here's how it works:
- Borrowers interested to take a loan complete a simple application on our website.
- Application information is evaluated and RupeeCircle determines an interest rate and presents loan offers to qualified borrowers.
- Applications are approved based on strict credit criteria and the majority of applicants do not receive a loan.
- Approved loan applications are listed on the market place for investors to invest.
- Investors, ranging from individuals to institutions, select loans in which to invest and can earn monthly returns
As soon as your account is created and verified, you can begin investing money directly into the loans of your choice. Under the menu item “Marketplace" you will find an overview of live loan projects on our platform. You can filter loan projects by loan amount, loan duration, borrowers’ grade, interest rate etc.
In order to invest in a loan project, you simply click the "Invest Now" button and enter the amount you want to invest. Under "My` Investments" you will find an overview of the interest and installments you can expect from your chosen investments. As soon as you click on the "Confirm Investment" button, your investment is legally binding..
Once the loan project supported by you is fully funded, you will receive an e-mail requesting you to transfer your committed investment amount to your RupeeCircle account and same will be transferred to borrower’s bank account.
The loans on the RupeeCircle platform are unsecured and without any collateral. RupeeCircle can also not guarantee that loans are repaid. However RupeeCircle uses its proprietary risk model to filter loan applicants and lists only those loans which sail though our strict acceptance criteria. As a result our default rate was 0 in the FY 2017-18.
We also advise investors to diversify risk by lending small amounts to numerous borrowers to mitigate risk and not put a large chunk of money on any single borrower. This means that even if a loan defaults , the amount of default will be less, and there will be many more loans to more than cover the defaulted loan amount.
As with any investments, there are some risks, the biggest being that a borrower doesn’t repay. RupeeCircle takes the necessary steps to ensure that all borrowers registered with us are verified, credit-checked and risk-assessed by our experienced team.
In addition, both the borrowers and the lenders are bound by legally enforceable Loan Agreement. During the process of signing the Loan Agreement, RupeeCircle may also conduct physical verification of the borrower to make sure of veracity of the borrower.
In case of default we use legally-compliant collections agencies to follow-up and collect missed payments on your behalf. With a strong process in place, we expect to have robust loans listed at RupeeCircle. However, these loans are still subject to default risks.
It is important that you seek independent financial advice prior to making any investment decisions. We also encourage investors to diversify their investment as much as possible by using our system to fractionalize their investments, minimizing exposure risk.
Investor funds are not held on RupeeCircle’s balance sheet, so in the unlikely event that we go into liquidation or cease to operate, your money will be safe. All investor funds, when not on loan to borrowers, are held in the name of a trustee. Should RupeeCircle go into liquidation, a third party back up servicer will oversee the completion of pre-existing loans.
Getting Started
Individual
- An Indian Resident
- At least 18 years old
- Employed and earning
- Valid government issued identity proof
- Valid bank account in India
NRI
- At least 18 years old
- Valid Indian Passport
- Valid Indian Bank Account (NRI/NRE Account) Institutional
Institutional
- Only RBI listed finance companies or Companies formed under the Indian Companies Act are eligible to apply.
To register as an investor on RupeeCircle you need to submit below-mentioned documents:
- 1 Passport Size Photograph
- PAN card
- Address Proof: Utility bills, Passport, Bank Statement, Voter Id, Aadhar card
- Bank account details: Full banking details including account no, name and IFSC code, bank name or Cancelled Cheque or Passbook copy
You can register on RupeeCircle free of charge. Create your investor’s account by providing the required information. Our support team will verify your details and get in touch with you within 12-24 hrs. Once your registration is verified and approved, you can log on to your account and start investing.
From your investor account you have access to all current loan listings and can flexibly build up your portfolio according to your personal financial goals and risk appetite. “Click here” to create your Investor’s profile.
Your investor's account gives you full access to all RupeeCircle features: Browse our listings, compare projects and expand your portfolio. Your investor's account also acts as the central hub for all information about your investments and helps you keep track of the development of your portfolio.
Through RupeeCircle, you can invest in personal loans. You will receive repayment in the form of monthly installments. These installments consist of an interest and a principal portion that the borrower pays each month. As an investor you can fund parts of an entire loan project. We advise all investors to spread their total investment across several loan projects in order to minimise risks.
Investors can register on RupeeCircle free of charge. Investors will be charged:
- Registration Fee: Lender Registration fee of Rs 500 inclusive of taxes shall be applicable.
- Documentation and Handling Charges: Investors will be charged Rs. 50 per investment for Document preparation & Handling Charges. This amount will be deducted from the first EMI of the investment.
- Loan Service Fee:
Loan Service Fee of 1-2% of the EMI
amount + applicable taxes is auto-deducted every month from the
EMI amount received from the borrower before transferring the
funds into Investor’s wallet.
This fee is currently waived off for investors (however, this might be subject to change in future). - Investment Fee:
Investment Fee of 1% of the Total
Investment Amount + applicable taxes will be charged per
investment towards the end of the loan tenure from the last EMI
Payment.
An example: If you funded Rs. 15,000 in a loan we will retain Rs. 150 + applicable taxes from your last EMI of the loan. - Account Swap Charges: In case of Investor opting to change the account in which EMIs are being received, investor will need to pay Rs. 250 as account swapping charges. This will be deducted from the next receivable instalment by the Investor.
Returns depend on the Credit Risk Grade of borrowers . We have an automated risk-assessment system, which assigns a rate of interest to each borrower. It ranges between 12% to 30%. Average returns of the platform has been around 24%. Returns depend on how a lender spreads his investment.
Returns depend on the Credit Risk Grade of borrowers. We have an automated risk-assessment system, which assigns a rate of interest to each borrower.
Currently, borrowers can borrow loans for 3, 6, 9, 12, 15, 18, 21, or 24 months.
RupeeCircle has developed a proprietary Credit Rating Score Model which incorporates a number of parameters such as credit history, financial ability & stability, social and other behavioural patterns of the borrower, using more than 200+ data points of personal & financial information and documents provided by the borrowers.
Based on the detailed analysis, RupeeCircle in-house underwriting team assigns a risk category (RupeeCircle Risk Grades) from A – F, A being the category with the strongest credit profile and F being the highest risk categories, and provides Interest Rate as per the risk grades along with a report for each of the loans listed on the RupeeCircle Market place.
This acts as a benchmark for both the borrowers and the investors to understand risks associated with each of the loans. Potential investors use RupeeCircle Risk Grades to help them to decide which listings to commit funds to. Learn more about “RupeeCircle Risk Grades”.
A Loan Agreement is a legally binding and enforceable document between the borrower and the investors. It clearly outlines the recourse for all possible events as envisaged by RupeeCircle. The events include delay in repayment, defaults etc. This agreement is signed on a legal stamp paper to make it legally enforceable.
Start Investing
You can browse all available loan listed on the RupeeCircle Market place and view their rates, terms, RupeeCircle risk grades and intended use. You are free to compare all loans at your own pace and only select those that fit your financial goals. To help you make a decision, some basic information about the respective borrower is also displayed, including his net income and marital status.
To build your portfolio, simply pick the loan listed and the amount you want to invest. You will instantly receive an overview of your expected payments and returns.
At RupeeCircle the minimum investment for individual loan projects is Rs 5,000/-.
An individual investor can invest up to 25% of the total loan amount or Rs 50,000/- (whichever is lower). This policy is to hedge the risk of the lenders by spreading their investments across multiple borrowers
As per RBI Guidelines, an investor can invest maximum upto Rs 50,00,000/- at any point of time across all P2P platforms.
Once a loan has been promised the amount should be transferred to the nodal account of RupeeCircle.
Once a lender registers with RupeeCircle he is mailed details of our nodal bank account where he can deposit the amount using net banking.
Yes, you can change your commitment by writing an email to support@rupeecircle.com.
Monitor your Portfolio
You can view and manage your portfolio through Investor Dashboard by login to your RupeeCircle Investment account.
Each month we will transfer the principal payments and interest from your investments directly to your bank account. You can also opt to retain the monthly payments in your RupeeCircle account and re-invest the amount.
You can withdraw funds parked in your investor account at any time, through your investor dashboard. You can withdraw up to the full amount of funds available in your account, however, funds that are currently invested cannot be withdrawn.
Post registration an investor can change the bank account details by contacting RupeeCircle and pay of Rs. 250 as account swapping charges However, once any Loan Agreement has been signed by an investor, the investor will not be able to change that account for the purpose of repayment of that loan to avoid any sort of money laundering. Though, for new loans, the investor can change the account details.
As the operator of the marketplace, we take debt collections process very seriously. We follow a defined process, whereby we proactively contact the borrower whose repayment dishonours via SMS, email, and telephone to attempt to get them back on track. We manage these delinquent accounts through our own in house collections team and our outsource partner. If we are unable to collect from the borrower within 90 days, the loan is considered defaulted and moves into a "charged off" status. In some cases, loans may not be charged off at 90 days if there is a reasonable likelihood of payments being made. If any payments are made after a loan becomes charged off, the funds are transferred to the investors, as they still hold a beneficial interest in the borrower's loan.
RupeeCircle uses a proactive collection system to keep defaults to a minimum. Should a borrower fail to pay after reminders in early days of delay, the case will be handed over to our collection department. Every collected payment will of course continue to be transferred to your bank account.
Please note that, despite our best efforts to pre-select loans and our collection process, every investment comes with a certain level of risk. We recommend our investors to distribute their total investment across several loan projects, to minimise their overall risk.
If a Borrower goes into arrears, RupeeCircle will contact them and make requests for the outstanding repayments to be made. If the borrower consistently fails to make repayments on their loan, and they fail to respond to our requests, their account will be referred to a debt collection agency. RupeeCircle may also, after giving the borrower notice as required under the law, place a default listing on the borrower’s personal credit information file with Credit reporting bodies. Should RupeeCircle take legal action against a defaulted borrower, 100% of the legal and associated third party costs may be recovered before remitting the balance of payments to the relevant investor.
An arrears status indicates that a borrower has missed a repayment, so they’re behind on their scheduled repayments. Borrowers whose payments have been dishonored are immediately contacted by RupeeCircle with the expectation that they’ll be able to bring their account up to date as soon as possible.
Borrowers
RupeeCircle borrowers hold a good credit score and know how to manage their personal finances, but have yet to build up considerable savings. Each loan project is described in detail on the RupeeCircle platform. As an investor you have full control over your portfolio and can decide freely which loan projects you want to support. Whether it is an around-the-world trip or a living room renovation -- you have the choice.
Each loan project goes through a thorough underwriting process before being verified on our platform. Thereafter a team of highly skilled underwriters go through a verification process which includes checks for fraud, capacity and indebtedness. The process is designed to allow only the best loan projects on the platform and in doing so protecting investors from borrowers who could default.
General
On the event of your death, ownership of your account will be transferred to your nominee. Our service team will make the necessary arrangements to operate the account in conjunction with the nominee.
If RupeeCircle were to cease operations, a third party back up servicer would step in to oversee the completion of all existing loans. Any such appointment will not affect your rights and obligations under your loan contract, and the appointed back up servicer will have the same rights and responsibilities as RupeeCircle. Practically, for you, nothing will change.
In the event of a borrower’s death, their estate will assume responsibility for the loan. This situation is typically managed by our collections team in conjunction with the executor of the estate.
No, not at this moment. Currently, a member can be either a borrower or an investor at a point of time. Once a loan is repaid, a borrower can become an investor. Similarly, an investor can start borrowing once he/she has been repaid for all his/her investments.
There is no interest accrued in any of the Trust accounts. Investor accounts also do not accrue interest.
At RupeeCircle, we put our customers' best interest first. We recognize that award winning customer service is not just about the good times, it’s about how we help you when things don’t go as planned. That’s why if we make a mistake, we promise we’ll go out of our way to make it right. If you are unhappy with any aspect of our service and would like us to look into your concerns further, please do not hesitate to call us on 02245301718 or mail us at investor.support@rupeecircle.com
About RupeeCircle
RupeeCircle is an online lending marketplace that connects borrowers seeking transparent, cost effective loans with lenders wanting great returns. Our goals is to help each of our members achieve goals. Because when they succeed we succeed. It started with the idea that a technology-driven lending could operate with significantly less overhead.
Peer-to-peer lending is a way of issuing loans from one individual to another. Thanks to the internet, online platforms can now directly connect investors and borrowers. Investors can choose exactly what projects they want to lend their money to – while gaining high returns. Borrowers can establish their individual loan project in just a few steps and at low costs.
In contrast to traditional banks, the RupeeCircle process works without high transaction costs, this is because we directly connect one person to another. These savings are passed on to our members. Borrowers benefit from low costs and a simple, and quick process. Investors can support loan projects directly, have full control over how their money is used, and receive access to an asset class previously exclusive to traditional banks.
RupeeCircle falls under the purview of the Reserve Bank of India under a new category of institutions called NBFC-P2P and will be applying for a license in January as mandated by the apex bank. You can read more here: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=11137&Mode=0
General
All marketing emails from RupeeCircle are spam compliant, and therefore each marketing email contains a unique unsubscribe link. Simply click the unsubscribe link in the email to opt-out of marketing emails. You cannot, however, unsubscribe from emails that are related to your RupeeCircle account and transactions.
If you’d like to make a complaint, For Investment related queries, call us at 02245301718, e-mail us at investor.support@rupeecircle.com and For Borrower related queries, call us at 02245301719 e-mail us at support@rupeecircle.com
You will receive an email from us containing a click-through link which will allow you to verify your address. If you do not receive the email, check that it isn’t in your spam filter. You can request to have the verification email resent through your account settings.
If you wish to close your RupeeCircle account, For Investment related queries, call us at 02245301718, e-mail us at investor.support@rupeecircle.com and For Borrower related queries, call us at 02245301719 e-mail us at support@rupeecircle.com Please note that in order to close your account, you must not have an active loan, or any active investments.